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Embed Collaboration
It would be to ensure collaboration and cooperation are embedded into every aspect of the NHS. I have seen first-hand, the power that collaboration has in delivering sustainable high quality services.
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Simplify Before Adding
It would be that out-of-hospital services, provided by a combination of acute hospitals, community health & social care organisations and the voluntary sector, are frequently disconnected.
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Art of the Possible
Whenever I support an organisation with the development of their savings programme…
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The best HR system for 1,000 employees?
Recently, one of our clients came to us with a question. They wanted to know what would be the best HR system for their organisation. From talking to vendors, they […]
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Aligning Incentives
I would change the financial incentives so that all organisations are rewarded for the achievement of patient-determined outcomes….
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Dynamic Usage
The amount of NHS footprint that goes unused on a routine basis borders on the criminal and needs to change…
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Demand Management
We’ve been talking about integrating health and social care for many years now – and yet evidence of meaningful progress is rarely seen.
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Delivering the real efficiencies of digital innovation
The benefits of digital as a channel to customers are well established. What often proves more elusive for large organisations are the substantial cost savings digital thinking promises. We talk […]
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Money is not the answer
The obvious ‘one thing’ that most would choose would be more money! But I am convinced that would not be the solution and would actually compound the already lopsided current system.
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Curing Prevention
I’d restore ‘Prevention of ill-health’ as a key priority for the NHS. One of the less controversial aspects of the Health and Social Care Act 2012 reforms at the time, was the transfer of public health commissioning from the NHS to local authorities.
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