Digital Roadmap Improvement Programme

Midlands Partnership University NHS Foundation Trust partnered with Practicus to deliver a robust roadmap and business case to achieve the Digital Capabilities Framework for 2025.

THE CHALLENGE

As part of the NHS’s 5-year Digital Transformation Plan, the Trust’s digital readiness had to be levelled up to the Digital Capabilities Framework. With variable staff confidence in the effectiveness of its current systems, its Electronic Patient Record systems (EPRs) needed greater digital maturity as mandated by NHSE, with the necessary funding from NHSE to be secured. In the face of stiff competition for funding, minimal internal funding, limited internal expertise, a tight 2 year deadline to achieve compliance and the potential risk to patient safety and the Trust’s Provider License, ongoing support and leadership was required to achieve its goals.

THE OUTCOME

The Trust’s digital profile has been raised with NHSE who has found that digital maturity has progressed ahead of nationally benchmarked expectations. The creation of the roadmap and business case achieved:

• Early release of funding from NHSE
• Agreement by the Trust to find match funding whilst managing pressurised budgets
• Frontline EPR functionality improvements and reduced clinical risk
• Upgraded connectivity, digital infrastructure and devices for staff
• A higher profile for digital literacy, system training and digital adoption
• A clear roadmap and ownership of milestone achievements to be shared by the services and the IM&T function
• Raising of digital maturity and governance as a recurrent board-level conversation, including its regular appearance on the Trust risk register

ACHIEVEMENTS

Under the tight timeframe, our team:

• Established a template approach enabling deployment across care groups
• Engaged Trust staff assessing their digital challenges, their future digital requirements and any barriers to adoption of a ‘new digital’ landscape
• Held stakeholder workshops agreeing care groups’ shared needs, ‘smart’ spending objectives and critical success factors, short-listed way-forward options and secured SRO and ICB backing for the recommended option
• Managed a technical consultancy team assessing EPR maturity and ascertained the gaps and the cost to close them
• Created a ‘Green Book’ business case signed off by senior stakeholders and presented to NHSE for funding application
• Implemented the template across all care groups to produce an agreed Trust-wide set of digital needs, priorities, timelines and costs

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